Testimonials

GOOGLE
Timothy Baker
Full Star Full Star Full Star Full Star Full Star
12-12-2019
Timothy Baker

Overall, my experience with Dunning Toyota was positive. Kyle Taylor was my salesman, promptly contracted me when a used car in my price range came into stock (even before it appeared online). He also came in on his day off to help me. There was an miscommunication with financing that upset me, but Dunning was able to fix the issue after I brought it to their attention which I respect.

GOOGLE
Chan Dan
Full Star Full Star Full Star Full Star Empty Star
12-11-2019
CARGURUS
GuruW1Q9P
Full Star Full Star Full Star Full Star Full Star
12-10-2019

Tommy was very helpful

YELP
Jen I.
Full Star Full Star Full Star Full Star Full Star
12-9-2019
Jen I.

Great group of service members I had to move from Dallas to Ann Arbor and switch my license plates and Texas you have to have a plate in the front and the back and there was a little additional work on that you normally wouldn't have to do I'm at home I pulled up they did it right on the spot wash my car check my tires and just gave me some hot coffee and just were really really wonderful thank you so much boys!

YELP
Marcell C.
Full Star Full Star Full Star Full Star Full Star
12-8-2019

Excellent experience acquiring my brand new Toyota! All staff committed in attend my requirements. An special thanks to dealer-man Tommy, who did everything to we have a pleasant purchase.

GOOGLE
Dan Strateger
Full Star Full Star Full Star Full Star Full Star
12-7-2019
Dan Strateger

Very friendly environment! Everyone was very helpful! Crystal was my sales rep and she went above and beyond helping me get the car I wanted. Surprisingly it wasnt even a Toyota, it was a used Mitsubishi. Would recommend this dealership to anyone looking to purchase a car!

GOOGLE
Gustavo Alejandro
Full Star Full Star Full Star Full Star Full Star
12-7-2019
Gustavo Alejandro

Great

CARS
Lloydo
Full Star Full Star Full Star Full Star Full Star
12-5-2019
No pressure, Great Customer Service

I was looking for "the most comfortable/best SUV" for us. The moment I sat in the Highlander, I knew it was the right choice. Tony Khalil worked with me from the beginning, communicating all the wants and needs I had expressed. He even had to go dig the Highlander out of the 9" of snow that we got so early in November to get the one I was interested in! We had health issues going on through the process and Tony had some issues too, and he never skipped a beat!! Probably the best experience buying a new car that we've ever had. Also, Zack, who delivered the vehicle, did a terrific job instructing me on the operations of the car and was very helpful! And Eugene Ilin, in finance, was very kind, honest and efficient.

DEALERRATER
Lloydo
Full Star Full Star Full Star Full Star Full Star
12-5-2019
No pressure, Great Customer Service

I was looking for "the most comfortable/best SUV" for us. The moment I sat in the Highlander, I knew it was the right choice. Tony Khalil worked with me from the beginning, communicating all the wants and needs I had expressed. He even had to go dig the Highlander out of the 9" of snow that we got so early in November to get the one I was interested in! We had health issues going on through the process and Tony had some issues too, and he never skipped a beat!! Probably the best experience buying a new car that we've ever had. Also, Zack, who delivered the vehicle, did a terrific job instructing me on the operations of the car and was very helpful! And Eugene Ilin, in finance, was very kind, honest and efficient.

CARGURUS
JoeFunkII
Full Star Full Star Full Star Full Star Full Star
11-27-2019

I found the right vehicle at the right price with an amazing sales staff who have my best interests at Heart.

GOOGLE
hmn000
Full Star Full Star Full Star Full Star Full Star
11-26-2019
hmn000

Took my wife’s van in for a routine oil change and tire rotation. I didn’t have an appointment and I came when it was quite busy, but I still managed to get out in just over an hour and a half which fit into my other errands perfectly. Not too bad. George was a great service advisor.

GOOGLE
Hannah Mesa
Full Star Full Star Full Star Full Star Full Star
11-23-2019
GOOGLE
Laura Hughes
Full Star Full Star Full Star Full Star Full Star
11-23-2019
GOOGLE
JM Gerig
Full Star Full Star Full Star Full Star Full Star
11-20-2019
JM Gerig

Great service!

GOOGLE
M G
Full Star Full Star Full Star Full Star Full Star
11-18-2019
GOOGLE
Kevin Brady
Full Star Full Star Full Star Full Star Full Star
11-13-2019
Kevin Brady

Fantastic experience all around. Thank you to Jeff Root, Tom Mallon and Todd Bailey for all the help today!

GOOGLE
Tori Holmes
Full Star Full Star Full Star Full Star Full Star
11-13-2019
Tori Holmes

We loved working with Jeff Root for our trade-in and used car purchase. He was incredibly friendly and really advocated for us to get the best deal possible on our trade AND purchase. I'm very weary of salespeople in general but he made the whole experience enjoyable, stress-free and no BS. Same with Tom Mallon who bent over backwards to set us up with the best financing rates and extended warranty package. Jeff even brought out a big red bow to put on the hood of our new car so I could take a cute photo (the photo of me, Jeff, our Audi and the big red bow is posted in the photos). Would absolutely recommend this place to anyone in the market for new or used vehicles!

CARGURUS
Bettie
Full Star Full Star Full Star Full Star Full Star
11-10-2019

I called ahead before arriving at the dealership and asked if the vehicle could be taken to the shop for all points inspection before arriving. My salesman( Joel ) had it done before I arrived with no problems. Everyone was very friendly and accommodating. The paper was already done and the wait time was very short. Very good experience.

GOOGLE
Jesse Howell
Full Star Full Star Full Star Full Star Full Star
11-9-2019
Jesse Howell

Great car shopping experience. Joel was incredibly friendly and helpful. We were trying different models to see which ones we like the best, and tried a Corolla, a Camry, and a Rav4. All three models brought different things to the table, and in the end we like the Rav4 the best, closely followed by the Camry, but really the Corolla was no slouch either. Now just waiting for the right trim level Rav4 to come in our budget.

GOOGLE
Dan Stroebel
Full Star Full Star Full Star Full Star Full Star
11-8-2019
Dan Stroebel

My sales rep Sarah was great. I interrupted her lunch but she was accommodating and patient with me through the sales process. Neal the business manager is a consummate professional. He answered all of my questions about the paperwork and did not waste one minute of my time. I appreciate that.

CARGURUS
Thomas
Full Star Full Star Full Star Full Star Full Star
11-5-2019

The Team at Toyota Ann Arbor is extremely professional and was quick to answer all my questions.

GOOGLE
Jay kar
Full Star Full Star Full Star Full Star Empty Star
10-30-2019
Jay kar

Nice customer service.. prompt response.. Courteous staffs

GOOGLE
Coreen O'Rourke
Full Star Full Star Full Star Full Star Empty Star
10-29-2019
CARGURUS
Bret
Full Star Full Star Full Star Full Star Full Star
10-25-2019

They got right back to my email and answered all my questions quickly

GOOGLE
Dan Taylor
Full Star Full Star Full Star Full Star Full Star
10-21-2019
GOOGLE
Joe H.
Full Star Full Star Full Star Full Star Full Star
10-18-2019
Joe H.

Excellent service!

GOOGLE
Diahann C
Full Star Full Star Full Star Full Star Empty Star
10-18-2019
GOOGLE
Mohammed Zubair
Full Star Full Star Full Star Full Star Full Star
10-15-2019
Mohammed Zubair

Good

CARGURUS
Richard
Full Star Full Star Full Star Full Star Empty Star
10-9-2019

Great sales staff. Very open, and not pushy. I would highly recommend Dunning Toyota.

YELP
Jennifer S.
Full Star Full Star Full Star Full Star Full Star
10-5-2019
Jennifer S.

I had an excellent experience working with Jeff Root and Neal when purchasing my car. Both men were honest, down to Earth, knowledgeable, and extremely helpful. They definitely have their customers' best interest as a priority.