Testimonials

CARGURUS
Bettie
Full Star Full Star Full Star Full Star Full Star
11-10-2019

I called ahead before arriving at the dealership and asked if the vehicle could be taken to the shop for all points inspection before arriving. My salesman( Joel ) had it done before I arrived with no problems. Everyone was very friendly and accommodating. The paper was already done and the wait time was very short. Very good experience.

GOOGLE
Jesse Howell
Full Star Full Star Full Star Full Star Full Star
11-9-2019
Jesse Howell

Great car shopping experience. Joel was incredibly friendly and helpful. We were trying different models to see which ones we like the best, and tried a Corolla, a Camry, and a Rav4. All three models brought different things to the table, and in the end we like the Rav4 the best, closely followed by the Camry, but really the Corolla was no slouch either. Now just waiting for the right trim level Rav4 to come in our budget.

GOOGLE
Dan Stroebel
Full Star Full Star Full Star Full Star Full Star
11-8-2019
Dan Stroebel

My sales rep Sarah was great. I interrupted her lunch but she was accommodating and patient with me through the sales process. Neal the business manager is a consummate professional. He answered all of my questions about the paperwork and did not waste one minute of my time. I appreciate that.

CARGURUS
Thomas
Full Star Full Star Full Star Full Star Full Star
11-5-2019

The Team at Toyota Ann Arbor is extremely professional and was quick to answer all my questions.

GOOGLE
Jay kar
Full Star Full Star Full Star Full Star Empty Star
10-30-2019
Jay kar

Nice customer service.. prompt response.. Courteous staffs

GOOGLE
Coreen O'Rourke
Full Star Full Star Full Star Full Star Empty Star
10-29-2019
CARGURUS
Bret
Full Star Full Star Full Star Full Star Full Star
10-25-2019

They got right back to my email and answered all my questions quickly

GOOGLE
Dan Taylor
Full Star Full Star Full Star Full Star Full Star
10-21-2019
GOOGLE
Joe H.
Full Star Full Star Full Star Full Star Full Star
10-18-2019
Joe H.

Excellent service!

GOOGLE
Diahann C
Full Star Full Star Full Star Full Star Empty Star
10-18-2019
GOOGLE
Mohammed Zubair
Full Star Full Star Full Star Full Star Full Star
10-15-2019
Mohammed Zubair

Good

CARGURUS
Richard
Full Star Full Star Full Star Full Star Empty Star
10-9-2019

Great sales staff. Very open, and not pushy. I would highly recommend Dunning Toyota.

YELP
Jennifer S.
Full Star Full Star Full Star Full Star Full Star
10-5-2019
Jennifer S.

I had an excellent experience working with Jeff Root and Neal when purchasing my car. Both men were honest, down to Earth, knowledgeable, and extremely helpful. They definitely have their customers' best interest as a priority.

GOOGLE
Shamim Mallick
Full Star Full Star Full Star Full Star Full Star
10-1-2019
Shamim Mallick

Excellent experience in purchasing Toyota from Dunning Toyota and directly working with Jeffry.A.Root. I appreciate Jeffry.A.Root and Dunning Toyota for professional and friendly approach. Thanks for all the help and services.

CARGURUS
Monday
Full Star Full Star Full Star Full Star Full Star
9-24-2019

Very good

YELP
Aastha M.
Full Star Full Star Full Star Full Star Full Star
9-16-2019
Aastha M.

Loved my car buying experience at Dunning Toyota! I bought my first car ever here and my sales consultant Tommy Zabik was incredibly helpful, friendly and supportive. I highly recommend using this dealership.

CARGURUS
TELAL
Full Star Full Star Full Star Full Star Full Star
9-13-2019

Helpful and cooperative

GOOGLE
wick in time
Full Star Full Star Full Star Full Star Full Star
9-12-2019
wick in time

Sorry we didn't make a deal today, maybe next time

GOOGLE
tammy wright
Full Star Full Star Full Star Full Star Full Star
9-11-2019
tammy wright

Just bought our first Toyota and what a great experience we had buying it at Dunning Toyota. We did a lot of shopping before buying and we ended up back down in Ann Arbor which is an 80 mile drive each way to buy our new Highlander. Beth was our salesperson and what a joy it was to work with her. We have purchased and leased many ( way to many) vehicles over the years and this was one of the best experiences. Everything went very smooth, we did not feel pressured by pushy salespeople, hopefully the Highlander lives up to our expectations and we will gladly buy another Toyota from Dunning soon

DEALERRATER
Ivanfang0825
Full Star Full Star Full Star Full Star Full Star
9-7-2019
Great Customer Service

Really nice dealer, no complicated fees, fast and very easy processing. I would recommend anyone getting a car in Ann Arbor come to this place.

CARS
Ivanfang0825
Full Star Full Star Full Star Full Star Full Star
9-7-2019
Great Customer Service

Really nice dealer, no complicated fees, fast and very easy processing. I would recommend anyone getting a car in Ann Arbor come to this place.

GOOGLE
W Gamble
Full Star Full Star Full Star Full Star Empty Star
9-5-2019
DEALERRATER
djf
Full Star Full Star Full Star Full Star Full Star
9-4-2019
Wonderful Experience!

From the start Tony was determined to work hard to get us the lowest price on the specific model car we wanted. He listened to what our needs were and interacted with us in an unassuming way. He was a real pleasure to work with. I would recommend him to anyone!

CARS
djf
Full Star Full Star Full Star Full Star Full Star
9-4-2019
Wonderful Experience!

From the start Tony was determined to work hard to get us the lowest price on the specific model car we wanted. He listened to what our needs were and interacted with us in an unassuming way. He was a real pleasure to work with. I would recommend him to anyone!

YELP
Kurt H.
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Kurt H.

Just bought a new car from Dunning . Very stress free and enjoyable experience . Sales staff was fantastic , answered all my questions very friendly and most of all I didn't feel pressured . I highly recommend Dunning Toyota . It was the easiest car buying experience I've ever had I definitely will be a returning customer

GOOGLE
Elizabeth Wilson
Full Star Full Star Full Star Full Star Full Star
9-3-2019
GOOGLE
Manal Zaibak
Full Star Full Star Full Star Full Star Full Star
9-3-2019
CARGURUS
Emily
Full Star Full Star Full Star Full Star Full Star
9-3-2019

Great experience. Very helpful.

CARS
kpeterson1028
Full Star Full Star Full Star Full Star Full Star
9-1-2019
A sales person unlike any other

This was the first time I felt complexly comfortable purchasing a vehicle. Tony was extremely helpful, honest, and non-aggressive. He made it so easy for me. The truck I wanted was the only one of its kind in the color I wanted and Tony had m to made it clear that the truck had another buyer. Instead of driving an hour to the dealer and not sure if I was going to make it in time, Tony let me make a deposit over the phone to be able to reserve the truck for me. When I got there I had a migraine headache and told him I wanted to make it quick and hassle free. He did just that, he gave me a better amount for my trade then expected and gave me the best price possible from the start. He did not try to include all those extras that dealers try to sell me and I have to sit there and explain why I don't want them. He knew my headache was enough pain so he got straight to the point. Eugene in finance was the same way, very easy to work with and pressure-free. I would recommend Tony and Eugene to anyone looking for a vehicle without all the stress that is involved. Great team work, great dealership.

DEALERRATER
kpeterson1028
Full Star Full Star Full Star Full Star Full Star
9-1-2019
A sales person unlike any other

This was the first time I felt complexly comfortable purchasing a vehicle. Tony was extremely helpful, honest, and non-aggressive. He made it so easy for me. The truck I wanted was the only one of its kind in the color I wanted and Tony had m to made it clear that the truck had another buyer. Instead of driving an hour to the dealer and not sure if I was going to make it in time, Tony let me make a deposit over the phone to be able to reserve the truck for me. When I got there I had a migraine headache and told him I wanted to make it quick and hassle free. He did just that, he gave me a better amount for my trade then expected and gave me the best price possible from the start. He did not try to include all those extras that dealers try to sell me and I have to sit there and explain why I don't want them. He knew my headache was enough pain so he got straight to the point. Eugene in finance was the same way, very easy to work with and pressure-free. I would recommend Tony and Eugene to anyone looking for a vehicle without all the stress that is involved. Great team work, great dealership.

GOOGLE
Aaron DeVries
Full Star Full Star Full Star Empty Star Empty Star
8-31-2019
Aaron DeVries

I've been here several times before, and generally had excellent service. They took less than a day, and I was able to use their shuttle service to and from my office, which was a great help. They even washed my car! It's almost fun to go there. Therefore my latest car repair experience must have been an anomaly. Not only did it take them a total of 12 days and three tries to repair the issue, the unnecessary parts they replaced on the first two attempts doubled the overall bill, and then they returned the car with an empty gas tank (which was full when I dropped it off). Admittedly the repair involved the gas tank so this was probably just an oversight, but it added considerable insult to injury. Plus I had only made alternate transportation plans for 3 days, after which the mounting Uber fees started to become a problem on their own. By the 8th day I had to start walking to work (12 miles a day) to cut down on such travel expenses, which was seriously inconvenient.

GOOGLE
Penny Deming
Full Star Full Star Full Star Full Star Full Star
8-31-2019
GOOGLE
Andrea Gregorka
Full Star Full Star Full Star Full Star Full Star
8-31-2019
GOOGLE
JOHN SHELTON
Full Star Full Star Full Star Full Star Full Star
8-31-2019
JOHN SHELTON

Felt welcome and my concerns were addressed in a fast and courteous way.