FINANCE DEPARTMENT

Our Location

Dunning Toyota
3745 Jackson Road
Ann Arbor, MI 48103

Sales: 866-250-5361
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Sales Hours

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Meet Our Finance Staff

Business Manager Tom Mallon
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734-997-7600
Business Manager
Tom Mallon
Business Manager Eugene Ilin
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Business Manager
Eugene Ilin

Contact Information


I was nervous about not wanting to go indoors during the Pandemic, but with Early Bird Drop off for my maintenance service I never even saw a person. I paid over the phone and they left my car locked up and done. They called me to explain what work was done and fixed a recall that I didn't even...

- Rosalie Denenfeld, GOOGLE

Great dealership but don't let you elderly mother go near it. Sales person intentionally and admittedly put the key on the hood of the car and let my mother drive away with it on the hood. In my mother's day that was not posible and the sales person knew that this could was an easy thing to do.....

- Richard P., YELP

Great dealership but don't let you elderly mother go near it. Sales person intentionally and admittedly put the key on the hood of the car and let my mother drive away with it on the hood. In my... more

- Richard P., YAHOO

The staff at Dunning Toyota were quite efficient. Stephany got me answers to all the queries about feature comparisons and vehicle functionality. Their assessment was accurate in comparison to competing models; did not try to sell it, they just aided the decision making by providing clear answers....

- Aditya Kumar, GOOGLE

I reached out to a friend at Toyota Corporate who referred my information to Jeff Kessler. Jeff contacted me promptly and worked with my schedule to meet and discuss my needs. I knew which car I wanted from viewing their inventory online. When we met in person, I was introduced to Ava as my sales...

- Brian Plott, GOOGLE

Service department was easy to set up an appointment. About average time for the repairs to be completed.

- Kaitlynn Hughes, GOOGLE

This whole process was so seamless! They were incredibly helpful ( Hunter especially ). They responded quickly to all my questions and special requests. I really loved how easy this process was -... more

- Suzanne A., YAHOO

This whole process was so seamless! They were incredibly helpful ( Hunter especially ). They responded quickly to all my questions and special requests. I really loved how easy this process was - it made it so enjoyable. It was super professional and efficient which is what I needed. I would...

- Suzanne A., YELP

I have had nothing but positive experiences with Dunning Toyota since I bought my RAV4 last year. This was my first service visit, and I was treated courteously and safely, work was done quickly, and my waiting times were minimal. My service consultant Marlon was thoughful, quick, and made sure I...

- C Graves, GOOGLE

(TLDR: We happily purchased a car because of the positive experience with Tony Khalil.) We were positively NOT PLANNING to purchase from Dunning because of poor previous experiences and negative reviews. We just wanted to test drive a vehicle before purchasing one at another dealership. HOWEVER, we...

- Rate It, GOOGLE

Dusty is the best carsales rep. If u don't understand much about cars, will be purchasing your first car, or you don't understand all that mumbo-jumbo car talk, this is who u need to see. He'll break down all the ins and outs even beyond the sale of the car (the care, etc). He's absolutely...

- Julien Amar, GOOGLE

Took my Prius in for service, everyone friendly and helpful. Had me in and out in 45 minutes. Took care of all issues! These guy's are the best!

- Theo Smith, GOOGLE

Accompanied my son on his first car purchased. Wandering (sneaking) around the back lot, hoping to avoid sales folk, we ran into salesperson Sarah Marshall: a ball of energy and a blast to work with. My son decided to buy a 2008 RAV4 (after checking out several other dealerships, none of which even...

- Randy R., YELP

I love Dunning Toyota. Their service is excellent, and even in these difficult times because of social distancing, I felt safe and protected.

- Debora Marsh, GOOGLE

Had a very pleasant experience at Dunning Toyota. Hunter was very helpful, answered all of our questions, and took his time with us. Everyone was very kind and seemed to help each other out which was nice to see. I did not feel pressured the entire time, which is not the case with many other car...

- Dakota W., YELP

I drive 40 minutes to visit them. They have been great. Service recall and maintenance were done within a couple hours. Good honest advice. Nice coffee shop joe and Rosie's across the street, if you are gona wait around. They have their own seating and power outlets, very comfortable.

- Mehak Bhatia, GOOGLE

Ava was wonderful helping me get a great car.

- Kayla and RJ, GOOGLE

Ava was wonderful helping me get a great vehicle

- Kayla A., YELP

I was in search of a used car that I saw listed on this leadership's website. I received a quick reply to my inquiry and was given an appointment right away at my convenience. Our salesperson was Malik and he was amazingly patient with our questions and needs. Never was I pressured or made to feel...

- j w, GOOGLE

I had a great experience here. I went in to buy a new Corolla Hatchback and the sales assistant showed me a certified used vehicle that was a perfect fit. They saved me a couple grand and it came with a better warranty, plus it's a 2019 with less than 7K miles - there's nothing to lose! I didn't...

- Steve S., YELP

I had a great experience here. I went in to buy a new Corolla Hatchback and the sales assistant showed me a certified used vehicle that was a perfect fit. They saved me a couple grand and it came... more

- Steve S., YAHOO

Really helpful and professional

- Giovanni Claro, GOOGLE

You just press a button...... oooof barista envy

- Michael Schinco, GOOGLE

I bought a new Rav-4 today from Dunning. It was a great experience. Everybody was professional and helpful.. I would recommend them to anybody.

- Ccantor1252, DEALERRATER

We bought a beautiful RAV today! The sales person was extremely helpful, patient and knowledgeable! Also, the gentleman who explained all the "technical" features was amazing!!! He's a GREAT teacher!!!

- Chuck C., YELP

I bought a new Rav-4 today from Dunning. It was a great experience. Everybody was professional and helpful.. I would recommend them to anybody.

- Ccantor1252, CARS

The service was very good. I was asked if I wanted car wash. That has never happened in the many years I have been coming to Dunning. So, I got a car wash as well as an oil change.

- Kathryn Boyer, GOOGLE

Omg! This place is soo AWESOME, FRIENDLY, PROFESSIONAL AND VERY NEGOTIABLE, Good hospitality...I had the pleasure of working with Ava who is such a doll and sweetheart along with cool shade guy Sam ( their nicknames I gave them lol) ... they were very helpful with my purchase today. I’ll...

- Introvert Films, GOOGLE

I spoke to Zach Levsseur on Monday to schedule an appointment for my FJ cruiser's maintenance that was due. He was able to schedule me an appointment the next day, Tuesday. WOW, that was quick! He also assured me not to worry that Dunning was taking all precautionary measures to keep me safe during...

- Shelley Brower, GOOGLE

Service is reliable and always done well and at the time promised.

- Janet Eaton, GOOGLE

During my service experience, which I haven't done since the world shut down in March, I was very impressed with the staff and how they were all masked and took great precautions to prevent the spread of COVID-19. Thank you for keeping your customers safe!

- Caroline Helton, GOOGLE

We worked with Tony to buy a certified pre-owned Toyota Highlander. Tony did a great job to get us the Highlander we thought was best -- after test driving five of them. He was patient and catered to our questions ... no hard pressure sales ... he simply walked us through options and developed...

- Stephen Tait, GOOGLE

I’ve been buying from Dunning Toyota for over 30 years and I’m never disappointed. My salesman is Jason Kersey and he always makes sure my husband Alan or I get the deal we want or he makes it right to seal the deal. When I need service/maintenance they treat me/us with respect and curtesy. The...

- Terry Wolfe, GOOGLE

Good place to service your Toyota

- Akhila N Kuda Wedagedara, GOOGLE

Had some issues with my car a couple weeks ago. Purchased back in October. Ava was great, kind, and patient! She walked me through the process and went above and beyond! 5 stars.

- sunsets356, DEALERRATER

Had some issues with my car a couple weeks ago. Purchased back in October. Ava was great, kind, and patient! She walked me through the process and went above and beyond! 5 stars.

- sunsets356, CARS
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